Technology is constantly changing the way the security industry works, but one thing will never change; the need for skilled human security guards. For business owners and security managers, choosing the right security staff is a huge deal. A bad hire could result in detrimental consequences such as theft, vandalism, or physical harm to employees and customers. Even if a security guard is simply unfriendly towards customers, it could have a significant negative impact on the business’ ability to generate profits. Here are some tips for hiring security
Identify Needs: Before you start advertising job openings, it’s important that you understand exactly what the job is. Do your homework beforehand and learn everything you can about what’s needed to be successful in the position. Don’t start this process by yourself, especially if the position you are recruiting for will support more than one function or report to multiple authorities within the organization. You may find a candidate to be qualified to serve the functions that you are familiar with, but someone else in your organization may find the candidate unqualified based on needs that you are less familiar with. Make sure there is a consensus regarding priorities before the job opening is ever advertised. Once you and other important figures in your organization have come to an agreement about what’s needed, then you can proceed with the hiring process.
Create an Accurate Job Description: If the job opening that you advertise is inaccurate or missing important information, it will be impossible for you to get the interest of truly qualified candidates. Make sure that your listing is well-written and covers all the bases, not just experience and education. List specific skill sets and even personality traits that you believe are essential to success in the position.
Vet Candidates Based On Specific Competencies: There are many basic qualifications that you should consider making requirements for candidates. You may only want candidates who posess the following:
- State Security Guard License
- Up-to-date First Aid and CPR certifications
- Clean background check/drug screening
- Ability to stand for long periods/lift heavy weights
- Experience using the specific security technology your building employs
- Writing and communication skills for reporting incidents
Ask The Right Interview Questions: Once you’ve selected qualified resumes, it’s important that you ask the right questions during interviews. One effective tactic is to ask candidates to describe a specific examples of how they were successful at previous security jobs. Ask them to describe a time when they had to handle a dangerous threat. Ask them how they felt during the situation, what they did to diffuse it, and if there’s anything they would do differently in retrospect. This is a great way to find out how candidates react under pressure.
Use these tips to ensure that you hire security personnel who will be effective at the specific functions they are being hired for. Alarm Computer Technology offers security systems consulting and installation services to businesses in the New England area. We encourage you to contact us with any questions you may have, or to find out how we can help you improve safety and security on your business’ premises.